When a call reaches the front desk of an Inn, many times it is just thought of as a telephone call and a potential guest for the Inn. In reality, the front desk is a full powered sales position. This is nothing to shy away from. The sooner that this is acknowledged and embraced, the [...]
Archive for July, 2007
Is It a Front Desk or Sales Position?
Posted in Front Desk Tips, Innkeeping advice on July 20, 2007 | Leave a Comment »
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